CANCELLATION POLICY

Cancellation policy

Consumers have the following right of withdrawal:

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us (Gentlepaint, Marius Taubert, Mariannenstraße 110, 04315 Leipzig, Tel.: +49 (0)179/7413205, E-Mail: gentlepaint@web.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail).

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation
If you cancel this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

End of the cancellation policy

Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)

– To Marius Taubert, Mariannenstraße 110, 04315 Leipzig, gentlepaint@web.de, 01797413205

– I hereby revoke the contract I concluded for the purchase of the following goods:

– Ordered on: __________ / received on: __________

– Consumer name: __________

– Consumer's address: __________

– Signature of the consumer (only if notification is made on paper):

- Date: __________